A Cavan woman has won the prestigious ‘Driver of the Year’ award at this years Bus Éireann's National GEM Awards. Teresa Hatchett from Bailieborough was recognised as the national Road Passenger Driver of the Year for 2023. The excellent achievement is testament to her professionalism and dedication to outstanding customer service, say Bus Éireann, Ireland’s national bus company.
Bus Éireann celebrated its employees’ achievements in 2023 at the national annual GEM (‘Go the Extra Mile’) Awards, which recognises excellent customer service, community impact, performance and forward-thinking. Awards were issued in several different categories including Apprentice of the Year, Depot of the Year, Executive of the Year as well as Driver and Community Awards.
Teresa’s Supervisor, Jim Reilly, shared: “Teresa is a very dedicated hard worker who is committed to her job. She is a pleasure to work with. Teresa receives nothing but compliments from passengers who consistently note her polite and helpful manner. Management and her colleagues marked her out as a great role model for other drivers, and in her three years with Bus Éireann, she has marked herself out as a crucial member of the team.” Speaking to Northern Sound, Teresa says following being crowned the regional winner she took home the top prize this week. Teresa added that she "really hopes" this award will inspire other women to become bus drivers.
